What We Offer
Digital Learning Solutions
Instructional and digital solutions for today’s learner.
The Learning eXperience
Inspiring Results Through Instructional Digital Media for Today’s Learner.
The Brooks Group provides instructional design services to organizations looking to create a custom Learning eXperience that will resonate with all types of learners. Our team of seasoned instructional systems designers, fused with digital media and healthcare experts, offer a “one-stop-shop” capability.
Instructional Systems Design
Account Management Processes
Strategic Advisory Services
Links And Resources
Brooks Group University
Our library of over 60 healthcare topics ensure your teams are confident and competent in today’s ever-evolving marketplace.
“I learned the importance of taking the time to prepare properly for meetings and doing things for the right reasons and not just because we have always done it that way. Less is more and it’s about the audience. The “Tough Crowd” dynamic was very helpful and valuable. In fact, it came into play this morning on my conference call. I was able to diffuse the “mortal enemy” and use supporters to win over the fence sitters! It was awesome as I consciously used the techniques I learned from Dan. The L.A.E.R Model works. I did not know what to expect going into the day, but the program was outstanding and relevant to my job as a manager. There were many pearls!”
Regional Sales Manager, Astellas Pharma US
“Ryan was absolutely excellent! He provided useful and practical ideas and suggestions that I can use going forward in my position at Alkermes. It is not easy hosting, moderating, and keeping participants engaged in an all-day virtual meeting, but this was the best virtual training meeting I have ever attended. I welcome the opportunity to participate in the next level course The Brooks Group and Ryan offers if that is possible (whether in person or virtual). I believe it would help expedite my learning of this complex environment.”
Associate Director, Regional Account, Alkermes
“The Brooks Group is one of the few organizations that truly understands the Managed Markets space. When looking for a valued training partner for Managed Markets, many companies say that they can accomplish this, but few have the knowledge and subject matter experts like the Brooks Group. Their training and facilitators in this space are top-notch and first rate and bring tremendous value to any program. I will continue to utilize the Brooks Group for my Managed Markets training and see them as a valuable partner to my program.”
Associate Director US Commercial Training, MMR, Biogen
Let’s Work Together
Contact us today to learn how The Brooks Group will transform your business.
Exemplary healthcare and pharmaceutical account management requires much more than a round of onboarding training. Continuing education gives account management professionals the knowledge and tools they need to deliver the outstanding customer service that your...
Effective account management cannot be gauged by sales numbers alone. The best AMs also drive significantly higher rates of customer satisfaction. Healthcare companies can use their NPS, a common customer-focused metric, to evaluate how well their AMs are doing on...
Profound shifts are currently rocking the healthcare and pharmaceutical markets. Account managers have two choices before them: adapt to these trends or get left behind. To remain at the top of your game, you will need to understand the forces that are reshaping the...