What We Can Learn from Captain Phillips
Recently we had the opportunity to hear Captain Phillips of the Alabama Maersk, Somali pirate and the Tom Hanks-fame speak at the Philly SHRM Symposium. The key take-a-ways from his talk were:
- You’re stronger than you think you are.
- It’s not over until you quit.
- Train your crew.
Those that know The Brooks Group know that our maxim was adopted from the United State Air Force: You pay for training whether you do it or not.
Is your crew of Account Managers trained for success in the era of healthcare reform and the transition from FFS to Value Based Reimbursement? If not, give us a call. Our mission is to ensure our AMs can Innovate / Implement / Impact.