Brooks Blog

Monday • November 15, 2021

Bridging Knowledge Gaps with Learning Experience

healthcare consulting firm

Corporate training has gained a bad reputation for being boring, slow, and ineffective. The Brooks Group Learning eXperience (LX) team has the power to change this paradigm. This type of instructional design aims…Read More

Monday • November 01, 2021

Using Voice of the Customer Research to Evaluate Your Account Managers

healthcare management consulting

With all the tasks on a typical account manager’s plate, it is easy to forget that account management is a customer service position at its core. Voice of the Customer (VOC) market…Read More

Tuesday • October 19, 2021

Announcing Peter Haines as a Partner at The Brooks Group!

We are proud to announce that Peter Haines has become a Partner at The Brooks Group! Peter joined us in 2015 as Manager of Client Media Marketing and quickly recognized there was…Read More

Friday • October 15, 2021

Effective Employee Onboarding Process for New Hires in the Post-Pandemic World

Employee Onboarding Process training

  The dawn of remote work was just one of the many key workforce changes prompted by the COVID-19 pandemic. Now that hybrid work arrangements seem destined to become the norm, it…Read More

Friday • October 01, 2021

4 Keys to Driving Sales with Existing Accounts

Account management training

  Effective account management requires a careful balance of maintenance and growth. You must not only do everything in your power to retain the accounts you already have but also seek out…Read More

Thursday • September 16, 2021

A Step by Step Guide to Succeeding at Account Management

Account Management

  Effective account management is a demanding practice that requires a combination of sales skills, interpersonal ability, and industry expertise. To succeed in this role, they need to adopt practices that allow…Read More

Wednesday • September 01, 2021

The Dominance of Oncology in Pharma: What Account Managers Need to Know

Dominance of Oncology in Pharma

  Despite significant disruptions in healthcare as a whole, oncology remains the dominant field in pharma, accounting for approximately $200 billion in healthcare spending at present. New reports suggest that this amount…Read More