Blog
Enhancing Your AM Skills: Excellence in Account Management Program for Pharma, Biotech & Healthcare Professionals
Successful pharmaceutical and healthcare account management requires a diverse skill set, including both technical and interpersonal knowledge and abilities. Honing those abilities in account management skills training programs is crucial to success in this...
Developing Executives as Mentors for Your Team’s Success
Mentorship can be a powerful force for professional development and organization-wide success. This is especially true in highly technical organizations like healthcare and pharmaceutical companies. Executives have the opportunity to pass down their knowledge to the...
4 Secrets of High Performing Teams
Teamwork is critical to success in the healthcare industry. By working in concert with others, professionals can amplify the impact of their own work and deliver better results for the company they serve. However, not all teams are created equal. There are many...
Measuring Success: The Importance of Evaluation in Instructional Design
All learning is valuable, but account management training courses and other e-learning courses are more than just educational opportunities. First and foremost, they are investments. If the training does not help participants acquire new skills they can apply to the...
The Role of Technology in Modern Executive Training & Development
The world of learning & development has undergone seismic changes since the adoption of online learning technologies. This shift has solved many of the field's most pressing problems and has made continuing education more of a necessity than ever for leaders in...
Account Management Excellence 2.0 in Santa Fe!
This spring, join The Brooks Group in sunny Santa Fe for our upcoming Excellence in Account Management 2.0 course. Our team is excited to unveil this new advanced key account management training program that will bring together countless professionals together across...
From Passive to Active: The Benefits of Smart Learning Approaches
From onboarding training for new employees to healthcare executive leadership training, there is always something new to be learned in the healthcare and pharmaceutical industries. Smart learning promises to make all of this necessary knowledge acquisition much more...
5 Ways to Enhance Your Strategic Thinking and Planning
Strategic thinking and planning are core competencies in healthcare and pharmaceutical sales. Winning over and retaining critical accounts is vital to long-term success, and both aims require a calculated approach. Many industry-leading training initiatives (such as...
The Importance of Continuing Education in Account Management
Exemplary healthcare and pharmaceutical account management requires much more than a round of onboarding training. Continuing education gives account management professionals the knowledge and tools they need to deliver the outstanding customer service that your...
NPS As A Means To Measure Account Manager Success
Effective account management cannot be gauged by sales numbers alone. The best AMs also drive significantly higher rates of customer satisfaction. Healthcare companies can use their NPS, a common customer-focused metric, to evaluate how well their AMs are doing on...
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