Corporate training has gained a bad reputation for being boring, slow, and ineffective. The Brooks Group Learning eXperience (LX) team has the power to change this paradigm. This type of instructional design aims…Read More
With all the tasks on a typical account manager’s plate, it is easy to forget that account management is a customer service position at its core. Voice of the Customer (VOC) market…Read More
We are proud to announce that Peter Haines has become a Partner at The Brooks Group! Peter joined us in 2015 as Manager of Client Media Marketing and quickly recognized there was…Read More
The dawn of remote work was just one of the many key workforce changes prompted by the COVID-19 pandemic. Now that hybrid work arrangements seem destined to become the norm, it…Read More
Effective account management requires a careful balance of maintenance and growth. You must not only do everything in your power to retain the accounts you already have but also seek out…Read More
Effective account management is a demanding practice that requires a combination of sales skills, interpersonal ability, and industry expertise. To succeed in this role, they need to adopt practices that allow…Read More
Despite significant disruptions in healthcare as a whole, oncology remains the dominant field in pharma, accounting for approximately $200 billion in healthcare spending at present. New reports suggest that this amount…Read More
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