Brooks Blog

Monday • February 14, 2022

Account Managers: Conduct Winning Meetings Starting Today!

strategic account management training

Account managers regularly conduct meetings with some of the busiest professionals in the healthcare industry. These meetings offer a critical opportunity to exchange thoughts with clients, receive feedback, and explore new pathways…Read More

Monday • January 17, 2022

Cut Costs and Save Time on New Employee Onboarding With A Smart Investment

employee onboarding training

Effective onboarding training does much more than merely ease a new employee into their role, it also imparts a sense of purpose and belonging. With the right approach, it can serve as a…Read More

Monday • January 03, 2022

Do Your Account Managers Have the Pulse of Your Customers?

strategic account management training

One of the most important goals of strategic account management training is to help your account managers forge a better understanding of your customers’ current and evolving needs. If your account managers…Read More

Wednesday • December 15, 2021

Retaining Top Talent During the Great Resignation

account management training

2021’s employment landscape was one of the most tumultuous environments companies have faced in recent years. The high levels of turnover that have characterized the post-pandemic job market so far are expected…Read More

Wednesday • December 01, 2021

Healthcare Branding- 5 Ways to Stand Out

Healthcare Branding

In the past, many healthcare companies were able to survive and even thrive based on the strength of their products and services alone. The market was narrow enough that if a company…Read More

Monday • November 15, 2021

Bridging Knowledge Gaps with Learning Experience

healthcare consulting firm

Corporate training has gained a bad reputation for being boring, slow, and ineffective. The Brooks Group Learning eXperience (LX) team has the power to change this paradigm. This type of instructional design aims…Read More

Monday • November 01, 2021

Using Voice of the Customer Research to Evaluate Your Account Managers

healthcare management consulting

With all the tasks on a typical account manager’s plate, it is easy to forget that account management is a customer service position at its core. Voice of the Customer (VOC) market…Read More