Terri Bretz joined The Brooks Group in 2019 as Vice President.
Ms. Bretz has over 40 years of healthcare insurance industry experience. Her industry background is multifaceted and includes both market-facing roles and operations administration leadership roles. Her market-facing roles include product development, product management, business development, sales and account management. Terri also understands the day-to-day operation required to ensure customer success. She has held customer service, project management, technology and appeals oversight positions, uniquely qualifying Terri to balance people, process, technology, regulatory and business goals as process improvements are envisioned. Most recently Terri work for Capital BlueCross and its family of companies.
Terri was also employed by ASI, now DST Systems, providing business and systems implementation solutions and consulting services to health plans across the country.
Terri earned a Bachelor of Science degree in Business Management from Lebanon Valley College in Annville, Pennsylvania where she volunteers as a career mentor. Ms. Bretz earned her MBA through The Pennsylvania State University. She is pursuing a Change Management certificate from Cornell University. Ms. Bretz has also participated in leadership training cohorts.
Terri appreciates the arts and enjoys dance, taking classes regularly and acting as a teaching assistant. Terri is a past member of the Board of Directors of the Central Pennsylvania Youth Ballet. While a board member, Terri served as vice president.